CRM Audit Ltd.
 
  • “Our CRM Capability model describes the specific strategies, operational functions and analytical methods that allow an organisation to perform CRM.”

Lee Williams – Managing Director

  • customer champion workshops Courses designed to provide both a qualitative and a
    quantitative understanding of customer relationship
    management.
  • customer champion services CRM Audit assists companies to make the right strategic
    and tactical decisions that support the CRM investment.
  • crm capability model With our CRM Capability model companies can understand
    their customers and the origins of profitability.