Home > Business Improvement
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What we do...
We believe business improvement is the combination of four equally important mindsets. We describe this approach as a Mindet4Improvement. Our business improvement training and consulting is centred on developing a process and a change mindset, in order to deliver customer satisfaction and organisational profit. We utilise the following approaches to achieve this:
• Six Sigma
• Lean
• Balanced Scorecard
• Bureaucracy Workout
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Six Sigma
Six Sigma is a powerful business improvement approach that provides operational managers and their staff with the ability to maximise business efficiencies by controlling process variation and reducing defects to ensure that customer requirements are met. It has become increasingly popular over the last 15 years with many manufacturing and service businesses realising sustained performance improvements after they have successfully adopted Six Sigma principles.
To learn more about our Six Sigma training courses click here.
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Lean Thinking
Our Lean training focuses on three key groups within your business, the practitioners, the observers and the management. Practitioners are taught the lean tools and techniques to ensure that they are able to support lean activities and coach and mentor others. Observers are made aware of lean and the simple tools and techniques as they are often called upon to act as subject matter experts. Managers set the strategy for improvement and play a pivotal role in the formulation and scope of improvement projects. They also empower lower levels to improve, which is essential for the real power of lean to be utilised.
To learn more about our Lean training courses click here.
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Balanced Scorecard
A balanced scorecard provides a comprehensive overview of a business. It includes financial measures that highlight the results of actions already taken. It then complements these financial measures with operational measures of customer satisfaction, internal processes and the organisation’s innovative and improvement activities. These are the drivers of future financial performance, the investments in the capabilities that provide value for the future. The balanced score card is a systematic process to implement and obtain feedback about strategy.
For more information on our balanced scorecard training click here.
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Bureaucracy Workout
Bureaucracy Workout is a structured improvement process which enables employees to directly improve the operational processes they administer and manage. The underlying principle of Workout is that those closest to problems are the most suitable to resolve and fix them. The objective of the activity is to take unnecessary work out of a system, hence the name! It enables employees and operatives to find a better way of satisfying customers (both internal and external) by working in a collaborative way, usually cross functionally, to solve real business problems.
To learn more about our bureaucracy workout training click here.
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A provider of customer-centric investment support and business consultancy services. Develop, Improve, Evolve.
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