Six Sigma is a powerful business improvement approach that provides operational managers and their staff with the ability to maximise business efficiencies by controlling process variation and reducing defects to ensure that customer requirements are met. It has become increasingly popular over the last 15 years with many manufacturing and service businesses realising sustained performance improvements after they have successfully adopted Six Sigma principles.
In its simplest form Six Sigma can by viewed as a business improvement methodology and a management approach to improve the effectiveness of a business. The DMAICT Methodology is at the heart of Six Sigma providing a robust framework for improvement projects. Each stage of the methodology has clearly defined deliverables and a toolkit from which improvement practitioners can select the appropriate tools and techniques to deliver the project. The foundation of the methodology is based upon a number of key principles: fact based decision making, process management & control, understanding & managing variation and aligning performance with customer expectations. A 6 Sigma business managed around its core processes. This is characterised by decisions based upon fact and data. As the business matures performance is measured from the customer’s point of view. The gap between current performance & Customer expectations is clearly understood and proactively managed to drive improvement activity.
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| Skills Road Map |
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Curriculum & Format
Our curriculum has been designed and developed in consultation with three General Electric (GE) Master Black Belts who specialise in delivering improvement programmes within Sales & Marketing, Operations, Manufacturing and Distribution functions and have collectively trained over 1000 Green and Black Belt resources. Our programmes are delivered in a modular format to aid learning and provide an applied learning approach.
| Certification & Examinations
Certified courses (LSS103, LSS105, LSS106 and LSS107) offer delegates a recognised industry qualification based on the General Electric (GE) model of Six Sigma. Upon completion of Certified courses delegates will sit an examination to complete the training element of certification. Full certification is then achieved 6-12 months after the training upon completion of an improvement project or projects. Lean Six Sigma skills are assessed through interview and the presentation of project storyboard and outcomes.
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LSS101 Six Sigma Awareness
This 1 day course provides a basic introduction to Six Sigma. Participants will be introduced to the five stages of the DMAIC methodology, the statistical background to Six Sigma and the infrastructure of a Six Sigma programme, including the different roles and responsibilities. The course uses a blend of theory and practical exercises to develop awareness of process variation and how to determine root causes.
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LSS102 Six Sigma Foundation Green Belt
This 5 day course intorduces the basic tools and techniques of Six Sigma, including the project charter, root cause analysis and problem solving tools. It provides a hands-on learning experience that develops both the technical knowledge and the personal skills required to deliver qualitative process analysis. The course uses a blend of theory and practical exercises to develop the confidence of participants to actively engage in improvement projects.
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LSS103 - Six Sigma Practitioner Green Belt
This 12 day course enables participants to lead improvement projects, utilising both quantitative and qualitative process analysis. The course uses a blend of theory and practical exercises to develop the confidence of participants to deliver their own improvement project and provides a real opportunity to deliver realisable quick wins. Can be completed as a single programme or in modular form as LSS102 + LSS106. For further details see our open schedule or enquire for an in-house course.
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LSS104 Managers' Green Belt
This course provides operational managers with the ability to understand the Six Sigma approach. It is intended for managers who want to understand the core tools and techniques of Six Sigma, so that they are able to support, scope and sponsor improvement projects, rather than deliver projects themselves. It is not intended as a practitioner course and provides only limited practical exercises, which are targeted at scoping rather than delivering improvement projects.
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LSS105 - Six Sigma Practitioner Black Belt
This 20 day course provides participants with the necessary tools and techniques to lead and deliver Six Sigma projects and manage Green Belt resources. This is achieved through the delivery of a live business project which should be identified prior to the commencement of training. A period of approximately one month is left between classroom sessions to allow delegates the opportunity to progress their projects. This course is taken as LSS102 + LSS106 and LSS107.
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LSS106 - Six Sigma Green Belt Conversion
This 7 day course provides Foundation Green Belts with the additional tools and techniques to become a Practitioner Green Belt. Participants are introduced to the Minitab software and Microsoft Excel functions that will assist them in determining the cause and effect of business defects. The course uses a blend of theory and practical exercises to ensure that participants have the confidence and capability to deliver statistically biased improvement projects.
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LSS107 - Six Sigma Black Belt Conversion
This 8 day course provides the experienced Green Belt with the necessary tools and techniques to manage improvement resources to deliver major projects. The course uses a blend of theory and practical exercises to ensure that participants have the confidence and capability to deliver more complex business improvement projects and transformations.
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LSS108 - Sponsor/Champion Training
This 3 day course is designed to provide business improvement champions with the knowledge and skills to effectively lead a Six Sigma deployment. The course concentrates on three distinct skill sets; the core knowledge that any prospective champion needs to know to be able to challenge and direct green and black belts; the champion’s managerial role and responsibilities with regard to Project Sponsorship and Program Development; and the behavioural and change management aspects of effective sponsorship and ownership.
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LSS121 - Six Sigma Tools & Techniques
This 2 day course provides the necessary skills to support and participate in improvement activity. It provides a basic awareness of the Six Sigma improvement approach and basic tools and techniques. The course uses a blend of practical exercises to ensure that participants have the confidence and capability to participate in and support improvement projects.
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