CRM Audit Ltd.
 
  • “Customer Champions are responsible for your most vital assets, your customers. Their role is to optimise operational activity to improve the creation and delivery of customer value. ”

CRM Audit

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Please complete the following form and click submit below. We will then contact you to confirm your booking and discuss payment options.

Course Fees
Single Workshop £200 + VAT
Full Course £1400 + VAT
  Workshop Title Date Location No. of Places
1 Introduction to Customer Relationship Management. 20 Feb 2008 Manchester
2 How to analyse customer portfolios. 19 Mar 2008 Manchester
3 How to build profitable customer relationships. 16 April 2008 Manchester
4 How to understand value and create propositions. 21 May 2008 Manchester
5 Customer Experience Management. 18 June 2008 Manchester
6 Creating Brand Value and Loyalty. 16 July 2008 Manchester
7 Customer Acquisition Strategies & Plans. 17 Sept 2008 Manchester
8 Customer Retention and Development. 22 Oct 2008 Manchester
9 Using CRM Technology. 19 Nov 2008 Manchester
10 How to Support a CRM Approach 10 Dec 2008 Manchester
  Full Course Registration   Manchester
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Please note: There will be no refunds for cancellations within 21 days of each workshop. Substitutions are accepted.